Shipping & Production Times
Speedwristbands.com orders are generally delivered within 30 business days. Customers who are concerned about meeting deadlines should review the estimated delivery date presented during checkout.
Standard Shipping delivered about 20-30 business days
Express Shipping delevered about 7-12 business days
All shipping times provided are estimates and not guarantees. While majority of orders are delivered by the estimated date provided, there are instances out of our control when Air Postal, DHL FedEx UPS experience delays. We will do our best to inform you of these delays.
All production is currently being completed in our partner factory in China. Orders will ship directly from China to your specified delivery address.
Standard production time is usually 3-5 business days, and shipping times are 7-25 business days from China to your door. Most standard orders are delivered within 30 total days barring any shipping delays out of our control. We have options for rush production as quick as 3 business day for an extra fee. Fees vary based on order size and complexity.
Returns & Refunds:
Speed Wristbands creates made-to-order products for its customers which can not be restocked. As such, returns are accepted only when one of the following scenarios are met:
Although it is rare, mistakes do happen sometimes. If you do not receive the product you expected due to an error in production, we will either fully refund or re-make your order. You have the option to choose which one you’d like.
1. The products are materially flawed;
2. The quality of the decorating (i.e., the printing or debossing) is below a reasonable range of expectations;
3. The design of the final product is not an accurate representation of the final design submitted or approved by the customer at time of purchase.
Rush order is delivery later than the guaranteed date
- In the event a rush order was delivery past the guaranteed date, you will have two options:
- Return the items for a full refund.
- Keep the items and receive the rush fee refunded.
2. Please note the following exceptions to this policy, which will negate a refund or return:
- Speedwristbands.com can not be held responsible for delays due to weather, disasters or any other uncontrollable circumstance.
- If your shipment is attempted for delivery on time and you do not make proper considerations to receive it.
Non-rush order if your wristbands are printed improperly and/or delivery later than was guaranteed date, your wristbands will be eligible for a return. Because these wristbands are made-to-order, wristbands that are not materially defective and are delivered in a timely fashion are not eligible for a return.
Due to our wristbands are custom items and can not be restocked, there are minimum costs incurred per order. If you decide to cancel your order, the refund decision will depend on the following:
Your order has not entered production: We will fully refund your order.
Your order has finished the custom mold process: We will refund your order minus costs incurred for the mold ($20).
Your order has completed production: We will be unable to refund your order do to costs incurred of completing production.
We strive to produce and deliver your products as soon as we can. For that to happen, we try to start production as soon as orders are received.
Once a design & order is confirmed or, in the case of a digital proof being required, the digital proof is approved for production, the design & order details can not be modified and the design & order can not be cancelled. It is important to check your style, quantity, spelling, colors, fonts and other design & order choices carefully to ensure the design & order is produced exactly to your specifications. If you have placed an order recently and require a change to either your design or order contents, please contact us immediately and we will review your request. We highly recommend you reach out to us as soon as possible on the same day as the order was placed if you change your mind and decide you do not want the order so we can stop your order from going into production and provide you with a full refund.
Return Method & Shipping:
Customers will have 7 days from the receipt after delevered the products. Return requests will not be accepted after 7 days from time of delivery. Please address any issues with your order within this time window.
Return shipping relating to late and/or incorrectly printed items will be at the expense of Speed Wristbands. Please contact us before your return or email support@speedwristbands.com . Customers will have the option to drop off their package at the nearest UPS drop-off point. If there is not a UPS drop-off point nearby or the customer needs an alternative shipping method, USPS and Air Postal will also be made available.
Please send message to support@speedwristbands.com if you need to contact us about return/exchange.